Privacy Policy

John Seagram

Our website address is: JohnSeagram.ie

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from JohnSeagram.ie (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you regarding the order and to receive your approval of any artwork;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties only in order to process your order, as described above. For example, we use WooCommerce to power our online store and PayPal to process payments.- you can read more about how WooCommerce uses your Personal Information here: https://automattic.com/privacy/ and the PayPal privacy statement is here: https://www.paypal.com/ie/webapps/mpp/ua/privacy-full. We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

MARKETING

If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we hope interest you.

Our e-mail marketing communications are delivered by Mailchimp. We like you to be in control of whether you decide to stay in touch and you can unsubscribe by clicking on the unsubscribe link at the bottom of any e-mail Mailchimp newsletter which we send to you.

We sometimes use social media platforms to stay in touch or to display recent work. We also post or blog to remind everyone of special days they may want to celebrate, eg. Mother’s Day. The social media channels we use are Twitter, Pinterest, Facebook and of course Instagram.

We also send a follow-up email 10 to 14 days after your purchase to ask if you would like to leave a review. As a small business, word of mouth and reviews are very important to us.

E-MAIL NEWSLETTER PREFERENCES AND TEXT MESSAGES

To unsubscribe from an email newsletter, please click the unsubscribe link at the bottom of any email newsletter you have received from John Seagram. You can also inform us of your preferences by email at: contact@johnseagram.ie and we will be happy to remove your details from our database.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: contact@johnseagram.ie